Welcome to Emirates Coin Investment LLC ("Emcoin," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our services, including our online trading portal (via mobile application).
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
EmCoin reserves the right to refuse or terminate access to any user who does not meet eligibility criteria.
Emcoin is an investment management company licensed under the second category (Dealing in Investments) by the Securities and Commodities Authority (SCA) of the United Arab Emirates(UAE). Our primaryfunction is to provide investment management services on a:
We cater to:
Our services include an online tradingportal, enabling clientsto onboard and conduct trading of various instruments conveniently via our mobile application.
To provide our services effectively, meet legal and regulatory obligations, and enhance your experience, , we collect and process your personal data when you register with us and use our platform. We are committed to collecting only the personal data that is necessary for specified, explicit, and legitimate purposes and will not process it further in a manner incompatible with those purposes. Below is a breakdown of what we collect and why:
We collect data such as:
Why? This information is required to verify your identity as per UAE regulatory requirements.
We collect data such as:
Why? We use this data to send essential account updates and financial statements. Marketing offers will only be sent if you have explicitly opted-in, and you have the right to withdraw your consent at any time as outlined in Section 7
We collect:
Why? This information is crucial for facilitating secure transactions, , complying with Anti-Money Laundering (AML) regulations and meeting other local regulatory requirements.
We collect:
Why? This data helps us secure your account and improve platform functionality.
We collect:
Why? We are legally required to conduct due diligence and ensure compliance with financial regulations. We ensure that our third-party providers have appropriate security measures and contractual obligations in place to protect your data
We use your personal data solely for the purposes outlined below and will not process it in a way that is incompatible with these purposes.
We use your data to:
We are committed to protecting your privacy and will only share your personal data with third parties under strict conditions and when necessary for the purposes outlined in this Privacy Policy. We ensure that all third parties we share data with are contractually obligated to protect your personal data in accordance with applicable laws.
We value your privacy and only share your data in the following cases:
Why? To comply with UAE financial regulations and AML laws.
We work with trusted third-party partners, such as:
Why? To enhance security, streamline onboarding, and provide seamless trading services. We have data processing agreements in place with these providers to ensure they process your data only for specified purposes and with adequate security measures.
In exceptional circumstances, when executing transactions in foreign markets (e.g., US markets), that necessitate direct interaction with international regulatory bodies, exchanges, or liquidity providers, may be legally required to share specific personal data.
In such cases, we will only share the necessary information and will ensure that appropriate safeguards are in place to protect your data in accordance with international data transfer regulations where applicable."
We employ industry-leading security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to: encryption of data at rest and in transit using robust cryptographic protocols, access controls based on the principle of least privilege, regular security audits and vulnerability assessments, intrusion detection and prevention systems, and robust data backup and disaster recovery procedures
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to meet our legal, regulatory, and business requirements in line with the obligations set by the Securities and Commodities Authority (SCA) and other applicable laws.
You have the following rights under the UAE Personal Data Protection Law (PDPL) (Federal Decree by Law No. (45) of 2021):
You have the right to request confirmation as to whether or not your personal data is being processed, and obtain a copy of your personal data in a clear and understandable format.
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you
You can request the deletion of your data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent (where processing was based on consent), and there are no overriding legal grounds for its retention
You have the right to object to the processing of your personal data in certain situations, including processing for direct marketing purposes.
If the processing of your personal data is based on consent, you have the rightto withdraw your consent at anytime, without affecting the lawfulness of processing based on consent before its withdrawal
You can request the restriction of the processing of your personal data in specific circumstances, such as when you contest the accuracy of the data, for a period enabling us to verify its accuracy.
You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us, where the processing is based on your consent or on a contract and is carried out by automated means.
You have the right to lodge a complaint with the relevant data protection authority in the UAE if you believe that our processing of your personal data infringes the PDPL.
How to Exercise Your Rights:
Please contact us at "info@emcoin.com" to submit a request.
We use cookies to:
You can manage your cookie preferences via our cookie and consent management tool.
We may update this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements or operational changes. We will notify you of significant changes by prominently displaying a notice on our website, trading platform or through your email address registered with us. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data. The latest update date will always be clearly indicated at the top of the policy.
Latest update: [14-05-2025]
If you have any questions or concerns, or requests regarding your personal data or this Privacy Policy, you can reach us at:
Emirates Coin Investment LLC
Email: info@emcoin.com
Phone: +971-02-5096100
Office Address: Office no. 101, Das Tower, Bateen St., Al Bateen, Abu Dhabi
Website Address:
www.emcoin.com
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